Price Guarantee:
At Home Defend Pro we pride ourselves on offering you the best selection of tools, equipment and supplies in the industry at guaranteed low prices. From time to time we are not always able to see what the competition is doing. Our product is priced as low as possible. However, our prices won't be beat. If you see the exact item currently advertised for less (including the competitor's shipping and handling charges, taxes or any other hidden charges) we should be able to match that price. We reserve the right to verify current and net prices in these situations. See terms and conditions below. In the event of finding a lower price, use our Contact Us form and include the following information in the Comments Section for verification: Your order number, date of purchase, product number of item as well as the competitor's website and price. We will review the
information, issue credit (if applicable), and get back to you within two business days.
Terms and Conditions:
You can save additional 3% OFF on top of all other discounts by paying via wire transfer. Details at checkout
*NOTE: THIS IS NOT COMPATIBLE WITH THE OLD SAFARI ME MODEL
When you need to power things longer, the Safari Expansion Pack™ (Safari-XP) gives you 3X the energy storage capacity than the Safari alone.
*Must be used with the Lion Safari to have power
With the Safari and the Safari XP, plug in anything from power tools, mini-fridge, CPAP, TVs, power tools, blenders, laptops, drones, lamps, to cameras and phones. Keep projects going with all the power you need. The Lion Safari+XP has the the perfect inverter size (3,000 W) with an impressive 4,300 watt-hour lithium iron phoshate battery, allowing you to use your devices for the longest period of time.
*This expansion pack cannot be used by itself, it must be used along with the Lion Energy Safari
More Power More Versatility
Expand the Lion Energy Safari from 1,612 Wh to 4,300 Wh of power, giving you all the portable power you need.
Take It Anywhere You Need Power
• Portable
• Renewable
• Longer Power
• Powerful
• Fast Charging
• Durable
Features
• With the Safari and the Safari XP, plug in anything from power tools, mini-fridge, CPAP, TVs, power tools, blenders, laptops, drones, lamps, to cameras and phones. Keep projects going with all the power you need.
• The Lion Safari + XP has the the perfect inverter size (3,000 W) with an impressive 4,300 watt-hour lithium iron phosphate battery, allowing you to use your devices for the longest period of time.
NOTICE:Our safes come with free curbside shipping. Your safe is dropped right on the curb with no additional cost. Further services including installation or white glove delivery comes at an additional cost, found below:
Cancellations & Refunds: Home Defend Pro prides itself on having one of the best return policies in the industry.Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 1(833) 906-1077 or email info@homedefendpro.com
FAQ
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accept your payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@homedefendpro.com.
No Shipping outside the lower 48 hours in USA.
If you have questions regarding anything below, please send an email to info@homedefendpro.com or call us at 1(833) 906-1077
Cancellations & Refunds: At Home Defend Pro, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to info@homedefendpro.com or call us at 1(833) 906-1077
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1(833) 906-1077, the chat in the bottom right, or email info@homedefendpro.com any time.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Home Defend Pro's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following
When you are making a purchase from Home Defend Pro, you are acknowledging the following of the Exchange Agreement:
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of the damage, box and SKU, along with a brief description of the damage to info@homedefendpro.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Returns
The Home Defend Pro default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error unless otherwise stated on the product page.
Nearly all of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.
You have a 30 day return window to return your product, though this time window varies from brand to brand. Contact us for a more accurate return window.
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or a store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have a varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact info@homedefendpro.com
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact info@homedefendpro.com for any questions.
For Storm shelter
Shipping cost is included in the purchase price for customers located in the following US states: GA, FL, AL, MS, TN, KY, AR, LA, OK
For all other within the contiguous 48 US states, there will be a $350 surcharge for shipping.
14 weeks or less for delivery
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
What is the Safari?
The Safari is the latest in Lithium battery technology for portable power needs. It replaces traditional noisy gas generators with the safest Lithium batteries on the market today. It is light weight for the amount of power it has. Think of it as a safe, silent, renewable generator and without the need for gas, pollution or all that weight.
What does the Safari power?
You can use it to power a wide variety of devices like cell phones, laptops, tablets refrigerators, freezers, TVs, lights, hot plates or grills, power tools, and the list goes on. Virtually any device you can plug into a standard wall outlet, the Safari can power it.
How can you figure out how long the Safari will power specific devices?
The Safari has a continuous 3,000W of power output (watts of power output) and over 1612Wh of stored energy. That means you can power devices that require up to 3,000W of power for various periods of time. To calculate how long the Safari can power a device, use this formula: Wh / W = Estimated Run Time. For example, if the device requires 50W of power and the Safari has 1612Wh then the device can be powered for approximately 32.24 hours (1612 / 50 = 32.24)
How long can the Safari hold a charge?
It will maintain its charge for up to a year without having to charge it. This is known as shelf life or storage life. Each month is will lose a little bit of the charge, more in the first month and less each month thereafter. Over a year it will average about 2-3% a month. Just plug it in and recharge it anytime. We recommend using frequently – in the house, outside, on adventures and ready for emergencies.
Can the Safari power an A/C unit?
The Safari can power some AC units depending upon the brand and the watts each AC unit requires. Like with most devices, the power consumption varies from brand to brand and model to model. The Safari can output 3,000W continuously. Check out our videos tab for a detailed review on the Safari.
How can I connect the Safari to my house?
You would need a home integration kit, which is generally found at home improvement/electrical supply/hardware stores.
Can the Safari be used to store solar power or solar energy?
The Safari is a great energy storage unit for solar power from solar panels. It can store 1612Wh (watt hrs) of energy.
Why should I buy the Safari?
The Safari is made from the highest quality and longest lasting battery technology – Lithium Iron Phosphate. The Safari is safe, silent and renewable, unlike gas-powered generators. The Safari gives your power anywhere, anytime.
Will the Safari work with power tools?
Yes, most power tools will work just fine with the Safari.
5-YEAR WARRANTY
This Warranty Disclaimer ("Disclaimer") sets forth the terms and conditions governing the warranty coverage provided by Lion Energy ("we," "our," or "us") for designated products sold or distributed by us.
Warranty Coverage:
• We provide a limited warranty that covers factory defects in materials and workmanship ("Defects") for a period of 5 years from the date of purchase ("Warranty Period"). This warranty is applicable only to the original purchaser of the product ("Buyer").
Exclusions:
• This warranty does not cover normal wear and tear resulting from regular use of the product. Normal wear and tear include, but are not limited to, scratches, dents, fading, discoloration, or any other deterioration that occurs through customary use of the product. Additionally, this warranty does not cover damages caused by improper handling, misuse, neglect, accidents, modifications, or any unauthorized repairs or alterations made to the product.
Warranty Claims and Remedies:
• If the product exhibits a Defect during the Warranty Period, the Buyer must promptly notify us and provide proof of purchase. We, at our discretion, will either repair or replace the defective product, subject to the terms and conditions of this Disclaimer. Any repaired or replaced product shall be covered by this warranty for the remaining Warranty Period or thirty (30) days, whichever is longer.
Limitations of Liability:
• TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE PRODUCT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOSS OF USE, OR COSTS OF SUBSTITUTE GOODS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Governing Law:
• This Disclaimer shall be governed by and construed in accordance with the laws of Utah, USA. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts located in Utah, USA.
By purchasing or using our product, the Buyer acknowledges and agrees to be bound by the terms and conditions of this Warranty Disclaimer.
Refund Policy
Returns
Our return policy lasts 30 days from your purchase date. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging or in packaging sent to you through Lion Energy’s Customer Service department.
To complete your return, we need a receipt or proof of purchase. You must have bought your item directly from Lion Energy in order to receive a refund. If you bought it through another vendor or dealer, you must contact that vendor or dealer directly for a refund.
There are certain situations where only partial refunds may be granted (if applicable):
• Any item not in its original condition,
• is damaged,
• is missing parts (for reasons that are not the fault of Lion Energy),
• is returned more than 30 days after the purchase date.
Refunds (if applicable)
Once your return is received and inspected (and approved) your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account. Then, contact your credit card company or financial institution, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@homedefendpro.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange your item, send us an email at info@homedefendpro.com and include a receipt or proof of purchase, a serial number, and any pictures of damage (if applicable).
Once your original unit is delivered back to Lion Energy and received into our computer system, the replacement unit will be cleared to be sent out from our warehouse. The time it may take for an exchanged product to reach you will vary depending on where you live.
Shipping
To return your product, you should contact us at info@homedefendpro.com and request a Return Materials Authorization (RMA) through our Customer Service department.
You will be responsible for paying your own shipping costs for returning your item, unless otherwise specified by a Lion Energy Customer Service representative. Shipping costs are non-refundable.
If you are shipping an item over $75.00 in value, you should consider using a trackable shipping service or buying shipping insurance. We can’t guarantee that we will receive your returned item.
Cancellations & Refunds: Home Defend Pro prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call (833) 906-1077 or email info@homedefendpro.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@homedefendpro.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to info@homedefendpro.com.or call us at (833) 906-1077
Cancellations (Before Order Ships)
At Romeo Solar, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (833) 906-1077, the chat in the bottom right, or email info@homedefendpro.com. any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Romeo Solar's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact info@homedefendpro.com. for any questions.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
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Lol, ADA complaint. Just get a running start with your wheelchair and launch yourself in.
FEMA compliance, wtf does that mean lol. It abandons poor people?
Great quality, very durable,easy installation.
It was an easy installation... took about a day.. very well built
We finally decided upon an in ground in the garage. You do not have to move the car because the door slides and there is plenty of room to climb down in. It does not flood because we are up on a hill compared to the street. It took a half day to install and it was very reasonable in cost. I highly recommend Flat Safe as a product and company.
Bought there entry-level storm shelter. Very well made.Great customer service and always called back if answered. Glad we Bought from them.
The shelter is great, and the installation team did a good job. The only issue we had was with the scheduling team. I was supposed to get it done on a Monday and apparently I was not on their schedule. Thankfully they were able to install it on the following day.
With the weather being crazy, it’s a good feeling to know that we have a safe place to go. We have been in it twice so far. It seats to people very well, but it can fit 4 people as we found out. I had a local contractor pick it up and installed for only $500. If you have a new build, make sure a contractor marks all the wires and pipes that run through out the cement. It’s anchored and ready if we need it.
This shelter was a must have for us. Solid iron construction as advertised. Hopefully we never have to use it. But it definitely gives you that peace of mind.
The products offered by Uniview technology are amazing. They provide excellent security solutions that are reliable and easy to use. Their customer service is top-notch and always ready to assist. Great company!
You delivered what I wanted at a great price and fast service, thank you.
